1. Who we are
ChimCrew Chimney Services ("ChimCrew", "we", "us") is a locally-owned chimney service company operating in Columbus, Cincinnati, and Dayton, Ohio. This policy explains what data we collect when you use this website or request our services, and what we do with it.
2. What we collect
When you submit our quote form, we collect your name, phone number, email (if provided), service address, and any notes you choose to share. We also log basic technical information (IP, browser, referrer) for security and analytics.
3. How we use it
We use your information to: (a) respond to your quote request and schedule service; (b) send service-related communications (appointment reminders, photo reports, invoices); (c) improve our website and service quality. We do not sell your data.
4. Who we share it with
We share information only with service providers that help us operate (e.g., scheduling, payment processing, email delivery, analytics), and only as needed. We may also disclose information if required by law.
5. Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or request deletion. Email privacy@chimcrew.com.
6. Cookies
This site uses minimal cookies for analytics and basic functionality. You can disable cookies in your browser, but parts of the site may not work as expected.
7. Contact
Questions? Email privacy@chimcrew.com or call (614) 683-4422.