Chimney Service Reviews — What Ohio Homeowners Say

"Booked online Monday, swept Tuesday. Crew was sharp, the truck was wild, and the price didn't change at the door. Best service call I've had all year."

"Found a cracked crown on a Level 2 inspection. They sent photos, quoted flat-rate, fixed it the next week. Very honest crew."

"Raccoons in the flue. ChimCrew got them out humanely, installed a cap, and we haven't had a problem since."

"Punctual, polite, and explained everything they were doing. My wife actually said 'finally a contractor who shows up'."

"Got a Level 2 inspection during our home purchase. Detailed report saved us from a $4k surprise. Worth every penny."

"Stainless liner install, done in a day. Furnace runs better, fireplace draws better. These guys know their stuff."

"Annual service plan is a no-brainer. They remember us, they remember our chimney, no chasing anyone down."

"First sweep ever in this old house. Crew left it cleaner than they found it. Photos and warranty in my inbox same night."

"Honest pricing, no upsell theater. Just told us what we needed and what could wait. Will use again."

"Showed up in that wild yellow truck right on time. Inspection was thorough, no pressure to upsell. Will use again next year."

"First-time fireplace owner. They walked me through everything, even sent a follow-up email with tips. Five stars easy."

"Smoke was backing into our living room. ChimCrew diagnosed a draft issue and fixed it same visit. Lifesavers."

"Booked a sweep, ended up with a new cap and damper too — all priced fair and explained up front. Great local company."

"These guys are legit. Clean, professional, and they actually love what they do. The crew makes it fun."

"Snowed the morning of our appointment and they STILL showed up on time. Got our flue inspected and ready for winter."

"I run a property management company — ChimCrew handles 14 of my rentals now. Consistent, insured, fairly priced."

"Crown was cracked all the way through. They sent me drone photos before I even asked. Rebuild was clean, sealed, and warrantied."

"Annual sweep + Level 2 inspection. Tech was on time, wore booties, vacuumed everything. Got the report by email that night."

"Bought a 1920s home — ChimCrew's inspection caught a deteriorated terra cotta liner. Stainless reline solved it. No more smoke smell."

"Got three quotes for tuckpointing. ChimCrew was the middle price but easily the most professional. Glad I picked them."

"Chimney cap blew off in a storm. Same-week replacement with a stainless one that's actually rated for our wind zone."

"Honest crew. Showed me video of the inside of my flue — no upsell, just told me to book a sweep next year."

"Old gas fireplace wouldn't light. Their gas-certified tech diagnosed a bad thermocouple in 10 minutes. Running great."

"We had water staining around the chimney. ChimCrew found the actual leak (flashing) instead of just selling us a cap. Roofer-grade work."

"Wood-burning insert install — clean, code-compliant, and they hauled off the old unit. Couldn't be happier."

"These guys actually picked up the phone on a Saturday. Booked us for Monday, fixed a smoking fireplace by Monday afternoon."

"Smelled smoke inside the wall — they found a cracked clay tile and lined the chimney. Peace of mind for winter."

"Fireplace remodel — they coordinated with our mason and finished a week early. Looks like a magazine cover."

"Mt. Lookout bungalow — they navigated the steep roof safely, no damage to slate. Inspection was thorough."

"Bird's nest in the flue, full of debris. Removed safely, installed a cap with screen. No more critters."

"Inspection during home sale closed on time because of how fast their report came back. The agent now refers them."

"Replaced our chase cover and storm collar — water intrusion gone. Fair price, lifetime stainless."

"Friendly, on-time, and respectful of the house. They put down drop cloths I didn't even know they brought."

"Annual maintenance plan is worth it. They reminded us, scheduled, swept — we never had to think about it."

"Old prefab fireplace was unsafe to use. They quoted a full replacement honestly and walked us through options."

"ChimCrew rebuilt our crown after the last freeze cracked it. Looks brand new and they sealed the bricks too."

"Got a thorough inspection of our pellet stove venting. Caught a loose joint that could've been a CO issue. Heroes."

"Quick response after a chimney fire scare. They inspected, found minor creosote damage, swept and re-certified."

"Two-story brick chimney waterproofed and tuckpointed. No more efflorescence stains. Crew was great."

"We were quoted $9k by a competitor for a 'full rebuild'. ChimCrew showed me it was a $1,400 crown repair. Saved my year."

"Punctual, courteous, and explained the report in plain English. We'll be lifetime customers."

"Insurance required a Level 2 inspection after a kitchen fire. ChimCrew turned the certified report in 48 hours."

"From quote to finished crown rebuild in 9 days. Communication was 10/10."

"Friendly crew, fair price, real photos of the job. What more do you want from a contractor?"

"We're rural and most chimney companies wouldn't drive out. ChimCrew did, on time, no upcharge."

"Smokeshelf was packed with 20 years of debris. They got it all out and the fireplace draws like new."

"Old brick fireplace got a full facelift — paint-friendly tuckpointing and a new firebox panel. Beautiful."

"These guys saved Christmas. Diagnosed and fixed a downdraft issue the day before guests arrived."

"I asked a hundred questions, the tech answered every one without rushing. That alone earned the 5 stars."

"Stainless liner install for a high-efficiency furnace — passed inspection first try. Pros."

"I love that the truck looks like a fire engine. The crew matches the energy — professional and fun."

"Was quoted $6k somewhere else, ChimCrew did it for $2,800 with a written warranty. No-brainer."

"100-year-old chimney got a careful, period-correct repair. They actually researched the brick to match."

"Booked online at 11pm, got a text confirmation in the morning, swept the same week. Smooth operation."

"They respect old homes. No upselling, no scare tactics — just real chimney work in a historic district."

"Hyde Park condo board hired ChimCrew for 8 stacks. All done in 3 days. Every owner happy."

"Best chimney sweep we've had in 12 years of homeownership. Clean, fast, and they educate you as they go."

"Gas log set installation and chimney cleaning combined — one trip, fair flat-rate, beautiful work."

"Fast response after a winter storm dropped a branch on our cap. Replaced next day with an upgraded version."

"ChimCrew's crew posed for a photo with my kid in front of the truck. Made his day. Also fixed our chimney."

"Detailed inspection caught a damaged smoke chamber. The parging job they did is bulletproof."

"Affordable, transparent, and skilled. I had 4 quotes and ChimCrew was the only one who actually got on the roof."

"Booked the annual plan. Worth every penny — they track everything and just show up when needed."